Refund policy

All sales are final.

We do not accept returns or exchanges for change of mind, fit, size, or
colour preference. Please check the size guide before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives defective, damaged in transit, misprinted, or is not
the item you ordered, email shop.dustys.sunglasses@gmail.com within 30 days of delivery with:
  - your order number
  - a photo of the item, and of the shipping label

We will review and either replace the item at no cost to you or issue a
full refund including original shipping.

REFUNDS
Approved refunds are issued to the original payment method within 10
business days. Your bank or card issuer may take additional time to post it.

LOST OR UNDELIVERED PACKAGES
If tracking shows delivered but you have not received your order, contact
us within 30 days of the delivery date and we will open an investigation
with the carrier.

INCORRECT ADDRESSES
We ship to the address entered at checkout. If an order is returned to us
because the address was incorrect or incomplete, we can reship it at your
cost. We cannot refund orders lost due to an incorrect address.

QUESTIONS
Email support@dustysofficial.com